At Givalli, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a hassle-free 14-day money-back guarantee.
WE ARE HERE TO ANSWER YOUR QUESTIONS
When your order has been dispatched, you will receive an e-mail with a track and trace code. You can enter this track and trace code on our ‘Track Your Order’ page. When you enter the track and trace code here, you can follow the states of your order live.
We proudly offer free worldwide shipping on all orders to more than 65 countries.
Orders are typically processed within 1-3 working days and delivered within 5-7 working days after dispatch.
You can track your shipment using the tracking link provided or via our dedicated tracking page once your order has been shipped
Countries we cannot ship to have been excluded from the checkout process. If you’re able to complete your checkout, it means we can ship to your location.
We provide over 35 payment options, including major providers like Mastercard, Visa, American Express, Klarna, PayPal, and Apple Pay, as well as various local payment methods to meet your preferences.
Yes, you can update your shipping address within 24 hours after ordering.
To make changes, please contact our customer service team with your order number and the updated shipping address as soon as possible.
Need more help? Our support team is here for you.
SUPPORT
